George Heinrichs recently retired from Intrado. Serving as President, he also served as CEO and was co-founder of Intrado Inc., a global provider of public safety communications services. The company was “boot-strapped” in the beginning, later raising venture funding, going public on the NASDAQ National Markets and finally being acquired by a larger public company for approximately one half billion dollars. A recognized expert in emergency services, Mr. Heinrichs has played a key role in the evolution of our nation’s emergency communications networks for the past thirty-five years.
Intrado won numerous awards including the Inc. 500 as well as national honors for its service to US Veterans and the US National Guard. During his tenure at Intrado, the overall quality of 9-1-1 was dramatically improved in the US and Canada through services and products provided by Intrado. Pioneering “software as a service” in 1993 Intrado led the emergency services industry in retooling our national infrastructure to accommodate the rapidly evolving telecommunications world. Partnering with the vast majority of the largest and smallest telecommunication carriers in North America as well as governments and companies around the world many thousands of lives have been saved. New innovations including implementation of continuous improvement quality programs for data and networks, the evolution and inclusion of wireless telephony and wireless location services in our national 9-1-1 systems, emergency outbound calling, extreme system survivability and such new features as text to 9-1-1 were all pioneered by the great team at Intrado.
For his contributions to public safety and communications, Mr. Heinrichs has received numerous awards, including the National Emergency Number Association (NENA) William H. Stanton National 9-1-1 Service Award, the NENA President’s Award, the Denver Telecom Professionals Executive of the Year, the Ernst & Young Entrepreneur of the Year Award for Technology, and was recognized as the 2009 Person of the Year by the International Association of Chiefs of Police (IACP). In 2011 Mr. Heinrichs received the NG9-1-1 Institute’s Industry Professional Award.
Mr. Heinrichs is a member of the National Emergency Number Association, the Association of Public-Safety Communications Officials International, the National Sheriffs’ Association and the Association of Computing Machinery. He has served on the Board of Directors of the Intelligent Transportation Society of America, and the Cellular Telecommunications and Internet Association. In 2007, he helped to found the 9-1-1 Industry Alliance (iCert), serving as its chairman until 2009 and served on its Board until his retirement from Intrado. He is privileged to also serve on the Board of No Barriers – a non-profit based in Colorado.
Mr. Heinrichs is a Fellow in the Radio Club of America and serves as the co-chair of the International Association of Chiefs of Police Foundation. He served as an active participant in the formation of 9-1-1 public policy at state and national levels and has served as an expert witness for both the US House of Representatives and the US Senate.
Mr. Heinrichs is currently planning his next business venture.